Privacy Policy

At Camewin UK, we are committed to protecting the privacy of our padel community. This policy explains how we handle your data in compliance with UK  laws.

1. Information We Collect

• Personal Identification: Name, shipping/billing address, email, and phone number provided during checkout or account creation.

• Transaction Data: Details about payments to and from you. We use SSL encryption; your full card details are handled by secure processors (Stripe/PayPal) and are never stored on our servers.

• Technical & Usage Data: IP address, browser type, and how you interact with our shop to improve site performance.

2. How Your Data is Used

• Order Fulfillment: To process transactions, ship your order , and provide tracking updates.

• Customer Support: To resolve queries regarding your equipment or returns.

• Marketing: If you opt-in, we send updates on new arrivals and  deals. You can unsubscribe at any time.

3. Data Sharing & International Transfers

We do not sell your data. We only share it with trusted third parties:

• Logistics: Delivery partners (e.g., DPD, DHL) to get your rackets to your door.

• Service Providers: Secure platforms like woocommerce or Google Analytics that help run our store. Some data may be processed outside the UK using standard contractual clauses for protection.

4. Data Retention & Security

We keep your personal data only as long as necessary for tax, legal, or accounting purposes . We use industry-standard security measures to prevent unauthorized access or data breaches.

5. Your Legal Rights

Under the UK GDPR, you have the right to:

• Request a copy of your data.

• Request correction or deletion of your data (“Right to be Forgotten”).

• Withdraw consent for marketing at any time.

For any privacy requests, contact us at:info@camewin.co.uk